About Home Care

There is a lot to learn about home health care

And we know that you probably don’t have the time to scour the internet in search of all the right answers. That is why we put together this resource page – to answer any questions that you might have and to save you some time, energy, and sanity.

If the answer to your question isn’t on the page below, please reach out to us with the ‘Contact Us‘ page of our website. We typically respond within 1 business day and are always happy to answer your questions. Plus, maybe we can add your question to our list and help out others that are looking for answers.

What is home health care?

Home health care is care that is provided to an individual in their home. Care can also be provided in any facility where the individual is currently residing (even if it is temporary, like a hospital, rehab or nursing home).

What is the difference between private home care and what I would get through my insurance?

Home health aide services through Medicare are provided on a short-term basis and are usually a couple hours each day. Medicaid provides more long-term coverage but the hours provided are determined by Medicaid. Preferred GOLD can supplement those hours. If an individual is looking for longer hours or is not eligible for hours through Medicaid or Medicare then Preferred GOLD can help.

How do I know if I need home care?

Home care services from a home health aide are beneficial to those who are looking for companionship, escort to errands or appointments, assistance with housekeeping, assistance with personal care, meal preparation and pet care.

What does a home health aide do?

A certified home health aide can assist with bathing and/or dressing. She/he can also help with housekeeping, meal prep, pet care and escort to appointments and errands. The home health aide can also act as a companion.

What is the nurse’s role?

The nurse’s role during the initial visit is to gather a medical history, review and organize medications, vital signs, home safety assessment and development of a personalized service plan for the home health aide to follow.

How often will a nurse come to my home?

A registered nurse will visit the day that services are started and every 90 days after that. Additional nurse visits can also be arranged if requested.

Where is the best place to learn about pricing?

Ariela Finkiel, our Director of Business Development will speak to any potential patient or their family members about our services and the pricing. She can speak with individuals over the phone or in person.

Will my insurance cover this?

Most insurance does not cover long term home health services. Some insurance policies will cover short term care if you meet their requirements. Long term care insurance will cover home health services. Each policy has a different waiting period and maximum daily benefit. Please call Henry Baker, our financial manager to discuss the details of your insurance coverage.

What makes Preferred Gold different?

We prioritize the specific requests of our patients and their families. We will address each request and make sure that it is fulfilled. We recognize that everyone has different priorities and we are committed to addressing each and every one.

How can I get medicaid?

Medicaid is a financial based benefit that can cover some of your home care costs.If you would be interested in applying for Medicaid, we have Medicaid specialists that can assist with the application process.

What does medicaid cover?

If you have Medicaid they can cover all or part of your home health aide services. We can discuss your specific coverage options with you.

What does medicare cover?

Medicare is a benefit for older individuals. Some home care services may be covered short term if you qualify based on your physical needs.

What is the difference between medicare and medicaid?

Medicaid is insurance coverage that is based on your level of income. Medicare is insurance coverage that is based on your age.

Who do I talk to if I want to set up services?

Ariela Finkiel, Director of Business Development, can speak to interested clients and their families about our services.

What kind of services do we offer?

We offer home health aide services for personal care assistance, housekeeping and companionship. We also offer nursing visits for general assessment, wound care, medication management and wellness checks.

What is Preferred Gold’s hiring process?

We have an extensive hiring process for our caregivers. They must be certified by the state and be cleared medically for work. We do individual interviews and new employee orientation. We do a criminal background check as well as a skills assessment.

How do you know that you can trust your aide?

See above…

How do we vet the aides?

In addition to our extensive hiring process we also offer inservices and regular clinical oversight by the RN.

Are we hiring?

We are always interested in hiring new home health aides that are committed to a high level of care and have exceptional skills and experience.

What can a home health aide do?

A home health aide can provide personal care, housekeeping, meal preparation, medication reminders, escort to appointments and errands as well as companionship.

What is companionship (as it relates to home health care)?

Companionship is a special combination of caring and skills that is provided to a client who does not need physical assistance.